2017 STRATMOR LOS Technology Insight Results

STRATMOR Technology Insight Results are Available for Purchase

Survey Background

Summary Results and STRATMOR Commentary for 2017 STRATMOR Technology Insight Survey are now available for purchase.

  • 213 lenders participated
    • 88 Bank-Owned/Affiliated Mortgage Companies / 125 Independent Mortgage Banks
    • Range in size from Under $250 million to $10 billion in volume annually

To download the Table of Contents, click here.

The survey cost is $4,000. Participants receive a discount price of $2,500.

Note: Participants will need the participant discount code during the purchase process. If you were a participant and do not have your code, please email us at technologyinsight@stratmorgroup.com.

The 2017 results cover the following topics:

  • LOS Market Share
  • Overall Satisfaction
  • User Experience
  • Implementation Experience
  • Expenditures
  • Required Resources

The full report includes detailed lender feedback on 12 unique Loan Origination systems including satisfaction, user experience and a functionality assessment.

In addition to these topics, the survey also includes information regarding other mortgage technologies that work with an LOS throughout the process such as:

  • Lead Management/CRM
  • Point of Sale
  • Pricing Engine Software
  • Fee Engine
  • Document Preparation
  • Closing Collaboration

Preview of Survey Results:

Q: What are the top systems being used by lenders?

A:  Ellie Mae – Encompass is the clear leader in lender share for the third year running.  LendingQB and Mortagagebot round out the top 3.  This year’s TIS results included lender feedback on 27 systems down from 37 in the 2016 results.  This signals that the LOS market is consolidating.  As further proof of the consolidation, the top 3 LOS --- Ellie Mae Encompass, Lending QB and Mortgagebot --- gained lender share in 2017 versus 2016.


Note that this survey was conceived of and is being managed solely by the STRATMOR Group, an independent consulting firm, in response to client requests.


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