2017 STRATMOR LOS Technology Insight Survey

Survey Introduction

Thank you for participating in the 2017 STRATMOR LOS Technology Insight Survey.

Before you begin the survey, please review the key survey details below.

Background

Your Loan Origination System (LOS) is the single most important piece of technology running in your mortgage company. It is the backbone of your process.

STRATMOR’s 2017 Technology Insight Survey (TIS) captures lender perspectives regarding the functionality, vendor support and implementation experience and success of commercial-off-the-shelf (COTS), proprietary Loan Origination Systems (LOS) and other origination systems. By completing this survey, you are letting your peers and LOS vendors know how your LOS is or is not working for you. This is your opportunity to provide feedback on a topic vital to all lenders, especially those considering updating or changing their existing systems.

This survey covers:

  • Satisfaction – How satisfied are you, overall, with your LOS and with the vendor who provides the technology?
  • Functionality –Was what was expected what was delivered? What resources are required to support your LOS?
  • Implementation Experience – How does your experience compare to other lenders on the same system—and other systems?
  • Third Party Systems – What Document Provider, CRM, POS, PPE and other systems are used by lenders on the same system?
  • Digital Mortgage – How far along are you on Digital Mortgage versus peers?

 

STRATMOR’s Technology Insights Survey is the only independent assessment of how lenders feel about their LOS and is free to take. Everyone who participates receives a market share report and a discount on the purchase price of the full report.

Key Information

  • This survey is open to Lenders only. If you are not a Lender, please do not take the survey.

  • To preview the questions before starting the survey, access a printable version of the survey here: 2017 Technology Insight Printable Survey

  • Participation is FREE and respondents will receive a high-level summary of our findings. Note that you must participate in this survey to receive these summary results.

  • Responses are saved as you advance the page. If you complete the questions for a page, but do not advance the page, your responses will not be saved and will not be available the next time you access the survey.

  • Your responses will be saved allowing you to complete the survey in more than one sitting.

  • Responses are saved as you advance the page. If you complete the questions for a page, but do not advance the page, your responses will not be saved and will not be available the next time you access the survey.

  • Detailed survey results and STRATMOR’s proprietary analysis of our findings will also be made available for purchase that will break out the full range of survey questions by respondent organization (independent, bank owned, etc.), origination channels, and by company size (origination volumes).

  • As is STRATMOR’s practice, to assure confidentiality, we will conduct this as a “blind” survey. All survey results will be aggregated; individual company results will not be disclosed, nor will we publish the results in a way that would enable individual respondent identities to be derived.

  • This survey was conceived of and is being managed solely by the STRATMOR Group, an independent consulting firm, in response to client requests.

 

If you have questions or need assistance you should contact technologyinsight@stratmorgroup.com.


If you are interested in purchasing last year's results please click here.